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DO I NEED AN APPOINTMENT?Yes, we are open by appointment only to ensure a personalized and intimate experience for our brides. Each appointment is 1.5 hours long and you and your guests will have the entire showroom to yourselves during your appointment.
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HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?It’s never too early to start shopping! We recommend beginning your search between 9-12 months from your wedding date so that you can relax & enjoy the process. Our designers do offer rush shipping options so if you do have a tight timeline, please let us know.
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HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?We have enough space to seat 6 guests comfortably. If you’d like to bring more, please email us at hello@hamptons-brial.com—We are happy to move things around if you need a little extra seating.
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WHAT SHOULD I BRING TO MY APPOINTMENT?Just yourself! But here are a few items we recommend that you are more than welcome to bring: -We provide a pair of heels for you to wear while you try on dresses, but if you’ve already purchased your wedding shoes, please bring those. -Nude undergarments usually look the best while trying on wedding gowns. You’re welcome to go bra-less, or wear nipple covers or a sticky bra instead. -If you’re planning on wearing Spanx / shapewear on your wedding day, feel free to bring that as well.
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WHAT IF I NEED TO CANCEL OR RESCHEDULE MY APPOINTMENT?If for any reason you need to cancel or reschedule your appointment, we ask you that you please give us at least 48 hours notice that we can open up that appointment spot for another bride-to-be.
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WHERE CAN I PARK?We do not have Hamptons Bridal specific parking spaces, but there is 2-hour street parking all along Hill Street and Windmill Lane. There is also the West Main Street municipal parking lot that is located about a block away from the shop.
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PUBLIC TRANSPORTATIONComing from NYC and don’t have a car? No problem! You can take the Long Island Rail Road to the Southampton stop that is 1 mile away, or you can hop on the Hampton Jitney and take it to the Southampton stop which is 1.6 miles from the shop.
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WHAT IS THE PRICE RANGE FOR YOUR DRESSES?All of our gowns range from $2,000-$6,000.
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HOW DOES SIZING WORK?Our dress sizing varies by designer. Some of our designers work on a sizing scale which we will measure you for and order your dress to the size that is closest to your measurements. Other designers offer made to measure services, meaning that the designer will create a gown specified for your exact measurements. Please be aware that bridal sizing can be tricky and typically runs very small. We will take your proper measurements, but don't be surprised or upset if the size that is ordered is larger than the sizes you normally wear. How long does it take to receive my gown once it’s been ordered? Standard timing for bridal gown production is 4-6 months. If you need something sooner - please let us know and we’ll do our best to accommodate. Rush orders are available for each designer at an additional charge.
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DO YOU OFFER IN HOUSE ALTERATIONS?We do not offer alterations in-house, but we have several trusted local seamstresses who come highly recommended. We are happy to provide you with their contact information, but you are not required to use their services. If you are a bride who has traveled from a distance and would prefer to use a seamstress more local to you, feel free!
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HOW DO I PAY FOR MY DRESS?We accept cash, checks and all major credit cards. A 50% down payment will be required at the time of purchase, and the remaining balance will be due when you come in and pick up your dress.
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WILL YOU STORE MY DRESS FOR ME?Since we are a small boutique our storage space is limited, gowns must be paid for in full and picked up within 2 weeks of their arrival. We will store your gown for you for up to 14 days free of charge, but after the 14 day period there will be a storage fee of $25/month.
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WHAT IS YOUR RETURN POLICY?All sales are final, as is customary in the bridal industry. No refunds, exchanges or cancellations will be accepted.
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